About SCN Program Solutions
SCN Program Solutions was created to help community-based organizations turn complicated program requirements into organized, workable day-to-day operations.
Meet Chana Rabkin
Founder and SCN Operations Consultant
Chana Rabkin is an SCN operations consultant with hands-on experience building and managing a high-volume nutrition-services operation connected to New York's Medicaid 1115 Social Care Network initiative.
Her experience includes creating workflows, organizing intake and documentation, defining staff responsibilities, training team members, coordinating services, monitoring client progress, strengthening quality control, supporting compliance readiness, and developing repeatable systems that work in daily operations.
Today, Chana helps community-based organizations create clearer operating structures, stronger staff tools, compliance-supporting procedures, and organized workflows that help programs remain consistent, accountable, and moving forward.
Our Approach
Make It Understandable
Staff should know exactly what to do, when to do it, and where to document it.
Build for Real Operations
Processes must work with actual caseloads, staffing levels, systems, and deadlines.
Create Accountability Without Confusion
Every stage needs an owner, a status, a next action, and a supervisor review method.
Train With Usable Tools
Scripts, examples, checklists, and practice are more valuable than theory alone.
Keep Improving
Strong operations are reviewed and refined as requirements, services, and teams change.